FAQs Club

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Definition

RFH Club is a membership program of Rental for the holidays. Members can accumulate RFH Reward Point (membership points) for redemption of discounts and rewards.
 

General Conditions

1. Rental for the holidays reserves the right to amend RFH Club policies, rules, regulations, rewards, procedures, all other Terms and Conditions ("Program Rules") in whole or in part at any time with or without prior notice, even though change may affect the value of the points or rewards already issued. Rental for the holidays has the sole discretion to interpret and apply the Program Rules.
2. Participation in RFH Club is subject to RFH Club Program Rules. Member has responsibility to read RFH Club’s terms and conditions and newsletters in order to complete his or her rights, responsibilities, and status in the program.
3. Data provided during participation in RFH Club is granted by members to use for marketing and communication purposes.
4. Rental for the holidays reserves the right to terminate the RFH Club at any time.

 

Points Conditions

1. RFH Reward Points will be collected by the actual spending per booking and will be calculated after all kinds of discounts and voucher.
2. RFH Reward Points collected during customers’ stay will only be valid once check-out process is completed while redemption will be available in the next booking
3. Points could not be changed, refunded for cash or transferred to another member in the club.

 

Coupon Conditions

1. One coupon can be used per one booking.
2. Discount coupon can be used upon check-in process only.
3. Discount coupon can be used for first month rental only.
4. Type of coupon cannot be changed to other types after issued.
5. In case of extended booking, minimum 30 nights is required in order to use a coupon.
6. To confirm the usage of coupon either for discounts or rewards, members must state their coupon number via Reservation@rentalfortheholidays.com with 7 working days prior actual usage.

 

Point Redemption Table

 
 
 
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*Last updated 12/09/2016